Friday, January 18, 2013

Subway Has Been Ripping Everyone Off

I'm not sure why no one had ever bothered to measure a Subway foot long sandwich before, but once Matt Corby of Perth, Australia did it this week and discovered his sandwich came up an inch short, the entire world has been out measuring Subway sandwiches and so far there have been very few reports that anyone has found an actual foot long sub. On average it looks as if 60-70% of all foot long subs made are about one inch less than they should be. Combine that with a 25% reduction in the amount of meat each Subway shop is putting on the sandwich on a year over year basis, and an increase in prices and you have a recipe for a scandal. I have great experience in not measuring up but it usually deals with a part of my anatomy not named stomach. The company says that the stores are to blame for not baking the bread at the right temperatures. All the stores? The company says the bread shrinks during baking. So, if we want an actual foot long sandwich we have to eat the bread raw?

91 comments:

loopymommy said...

Bread expands during baking.

loopymommy said...

Bread expands during baking.

phoenix said...

lol, busted! I'm a Quiznos Subs person anyways. Much better imo.

Claritysk said...

I worked at subway for over 7 years... Yea not exactly bragging material I know lol, but anyways, it depends on the owner of the store. Each piece of bread comes frozen. They than put it in a metal box to defrost a bit. After they have warmed up they roll them in a seasoning ( and yes, Italian herb and cheese is exactly the same as the herb bread, only minus the cheese they sprinkle on top) . Than they stick it in the proffer ( is is where it makes the bread big). I've worked at a few chains by different owners, a good owner will tell you to proff them til they are 13 inches so when Ty bake they come out around 12" . A bad owner who wants to save will tell you to bake them till they just poof up a bit , so when they bake they shrink a wee bit.

A good owner will make sure they staff put on the right amounts of veggies and meats, and a bad one will make you skimp on the meats, toppings etc.

It truly depends on the owner.

Me said...

its not really how we eat burgers, even though the menu says, "california burger". its not a "steak" made of "cheese"....

Susan said...

OMG. Subway. Ick fucking nast. I'm from Jersey so eating this crap is sacrilegious. (Although, I did have my share of Subway as a drunk girl at 2 a.m. in college. Desperate times. Desperate measures. If I'm going to slum it with a chain sandwich, I'll hit up Wawa, thank you very much.

Really. People are bitching over an inch? So stupid. And if the product is declining, don't eat there. There are a million sandwich places in the free market.

Tuxedo Cat said...

I don't mind, they give such good nutritional value for the dollar compared to McDonalds, Burger King that I will always support them. Still, if it is supposed to be 12" they should make it so.

Chris said...

Definition of a first world problem. Oh no, my sub is 11" and not 12"!

LottaColada said...

The company says the bread shrinks during baking.

That is absolutely ridiculous. Lie of the day alert.

phoenix said...

Thanks for the education Claritysk. I'd hate to label Subway as cheaters when they're really not.

Agent**It said...

Claritysk, yes, my neighbor owns a Subway and said the exact same thing. He's a good owner. No shame in working there, bet you get great reference from the owner.

Patty said...

It says "foot long" Doesn't say who's foot they used to measure it, LOL.

I wish someone would do an investation into the shriking containers of ice cream. They used to be a half gallon. Now they are 1.75 qts! Now, there's a scandal!

Topper Madison said...

Size doesn't matter, boys.

Christopher Cruz said...

I've also noticed that Subway bread is narrower now, too. To the point that some "sandwich technicians" have trouble closing it once they've filled it. Plus Australia no longer gets Caesar sauce, so I don't buy Subways sandwiches any more.

Erin4686 said...

This ^^^. It's all about wawa!

Erin4686 said...

This ^^^. It's all about wawa!

10-4 over. said...

Just the size of their heart.




I couldn't even type that out with a straight face!

Frufra said...

Can anyone recommend a book about how chain restaurant food is prepared? I'm very interested in what components come frozen, and how they are prepared. I've noticed the last few times we've eaten at Chili's, for example, that the food seems so preprepared - it doesn't really, truly taste like fresh food.

Thanks to the gal who gave the 411 on Subway up there - I'm sorry, but if I scroll up to get your name, my keyboard will freeze up.

curlyhairslacker said...

Mmmmm, sammiches now I'm craving Jimmy John's for lunch!

Catarina said...

Matt Corby as in the singer-songwriter?

Agent**It said...

Fru, classic book "Fast Food Nation: The Dark Side of the All-American Meal"

PuggleWug said...

If you are at a convenience store, don't eat the crap on the grill. Years who I worked at one. That shit stays on there for well over 8 hours, and is only thrown away if it starts to look strange.

Seachica said...

Plenty of people have fibbed a bit about the size of their sandwiches. What's more important - size or thickness? I'm a thickness gal myself

PuggleWug said...

Grr I meant ago, not who.

Frufra said...

Thanks, Agent! I have never read that one. I loved The Omnivore's Dilemma, but never read Fast Food Nation. It is now going on my "must read" list.

The less we eat out, the more I notice the nonfood food they serve in so many restaurants!

Frufra said...

@Puggle - my sis had a college roommate who got violently, emergency room ill from a convenience store hot dog. That was enough to convince me forever to just say no. Poor girl only had like 50 cents to her name, so she bought a clearance-priced dog. Ugh.

Susan said...

I want to read Fast Food Nation as well. I gave up fast food for Lent my junior year of college, and I've been off of it for 16 years. Shit, I'm old...

Frufra said...

Oh, Susan, you make me laugh, as I was just over on the Barney post feeling old as the hills reading all our young friends talk about how they liked or disliked Barney when they were children. I was teaching kindergarten at the beginning of Barneymania. My little students used to take polls: raise your hand if you like Barney. It was a hot topic: was Barney too babyish for the modern, sophisticated kindergarten viewer?

Frufra said...

P.S. - I just IMDB'ed it, so I can say with certainly - yes, I was in on the beginning. I was hoping I'd exaggerated the time frame, but alas, I did not.

ABlake said...

Agreed Claritysk. I worked at a Subway years ago with a good owner. We would chop all of the veggies fresh daily and make the tuna,put together the seafood salad etc on a daily basis as well.
I've been to numerous other Subways over the years and it's obvious when things aren't fresh (soggy tomatoes really irk me for some reason). That's when you know it's a bad owner. Subway in and of itself is a great concept but since it's a franchise, ya takes yer chances.

Ha slacker, I LOVE the Jimmy John's near my house.

rejectedcarebear said...

I work in a gas station and I would advise against eating any kind of prepared hot food. Even donuts or cookies. Just don't. Unless its wrapped, leave it alone. Trust.

PuggleWug said...

@RCB, our store had a bakery that would bring donuts every morning. Along with the donuts, we would get a few roaches who decided they wanted to vacation in the store. The bins the donuts came in would also have mouse poop in them on occasion. It was disgusting.

Claritysk said...

I know it's kinda terrible, it's really hard for me to eat at a subway place without being the jerk who is like " uh can you get the fresher tomatoes over in that corner? "

rejectedcarebear said...

@Puggle- ick! That happened to us so we decided to drop the fresh donuts (and hot dogs) but we have cookies and I know I wear gloves when I take them out of the box to put on the display but I can't say the same for my fellow employees.

ABlake said...

!! Claritysk
I do the same thing. That and saying things like "Is that CRUST on your tuna?" or "If I can ask..When was this made?"

Nothing wrong with wanting quality (relatively speaking) for your money.

Great tips about gas stations. Though it makes me sad:( Now I won't be buying Krispy Kreme from 7/11 anymore.

hunter said...

I used to think Subway was really good but the other day I went into the one by my apartment and all the ingredients looks so FAKE and processed and old and gross and stale.

Not the Subway I remember though the franchise explanation is probably the reason.

ABlake said...

So...rejectedcarebear

The safest thing to get (foodwise in a pinch) would be to nachos? I'm talking about the chips in plastic wrap and the cheese that is in the bin

E Gee Be said...

Are D'Angelos subs still a thing back east? That was a good sandwich...

Mamaroni said...

Drool...steak made of cheese

Sarah said...

Thanks for sharing!

ABlake said...

It's a shame hunter. It really is.
If I owned an idea and franchised it out I would certainly have quality standards in the contract. I guess that doesn't occur to everyone (or maybe it does and is really hard to enforce).
Here's an example (a good one)
A couple of weeks ago my bf and I ordered from a new pizza place that left a flyer on our door. We wanted chicken wings,bread sticks and pizza. They offered a discount if you ordered online so I did. 10 minutes after I placed the order they emailed me back to let me know it was on it's way (RED FLAG, wings take between 12-15 minutes to cook) Sure enough the wings were half raw. I emailed the Contact us part of the site and let them know I was disappointed. The next day the manager called me and apologized. 20 minutes later the main office in Chicago called me (I'm in Texas) and apologized, asking if the issue had been handled. It had, it was really not that big of a deal but still, the fact that they were paying attention to quality and customers made me want to give them another try
(sorry for the long post)

Squeezebox said...

Frufra - if you really want to learn more about restaurant and commercial food service and preparation, pay a visit to your local university or research library. If they have a food science department, the library will have plenty of material on the subject. For the most current information, you'll want to look at the trade journals. They're written for the people in the restaurant/commercial food service business. Even just browsing those journals and looking at their ads is eye-opening. You'll learn that nearly all the food at nearly all chain restaurants is made off-site. Most of the time, all they do is thaw and heat it. Even steaks are partially cooked with sear marks on them, then frozen, to be thawed and quickly heated at the restaurant.

What it means is, ordering most of the entrees served at chain restaurants isn't that much different than buying a nice frozen dinner at the grocery store and heating it up yourself. This is why I don't eat at chain restaurants. If I'm going out to eat, I want to eat where the food is fresh and prepared on-site, not just thawed out, heated up, and plated.

I worked in a food science library for twenty years. It was an eye-opening experience to read about food prep. It's not necessarily bad stuff, it's just something most people have never thought much about. Same goes for reading out restaurant interior design. There's a lot of science behind it. For instance, fast food chains deliberately make their interiors wide open to be loud, and uncomfortable tables and chairs. That's because they don't want customers hanging out there, they want them to eat and leave, making room for the next round of customers.

Sarah said...

It's all about the girth, Seachica.

Sarah said...

My coffee just came up after reading the words " clearance priced hot dogs" LOL

Frufra said...

Thank you, Squeezebox! A food science library sounds facinating. It actually combines two of my favorite things - I love food history, and I've always wanted to be a librarian. I will absolutely check it out. Thanks again :-).

Sarah said...

I'm in my mid thirties now and have discovered over the years that my body hates fast food, including sub shops. If you're in a bind, yes it's healthier than a burger, but if you know how lunch meats are made you know that it's junk and not really something nutritious.

rejectedcarebear said...

The chips would be good but that cheese..well it would depend. Some places have it in a huge can and that weirds me out but other places have the cheese in a plastic bag so that would be cleaner, IMO.

mygeorgie said...

the sizing is nominal! A 2x4 (lumber folks) is not ACTUALLY 2"x4".

More importantly, what the hell is the 'white' cheese made of. They don't call it 'mozzerella", no, they ask "Do you want white or orange cheese?"

"I'll take white cheese with some grey meat & some pink meat please."

Agent**It said...

Squeeze, great info! We don't buy any frozen meals (even WW) nor chain food. But if you bring over 5 Guys fries I will steal a few. Great mock recipes out there where you can control the quality of what you are consuming.

SusanB said...

If you want a good sub, try locally owned, non-chain delis or sub shops. Because they're locally owned they usually try harder for a quality product. There are 2 near me I use to get my sub fix. I should add, however, Publix (the grocery chain) also makes a good sub with quality products. I refuse to go to Subway or Quiznos.

Sarah said...

Gross

ks page said...

Eh - women have been victims of "size exaggeration" since the beginning of time. This is a big shoulder shrug.

Also - if you think Subway is super healthy, you may want to investigate all the preservatives that go into their meat. It's disgusting.

prolixe said...
This comment has been removed by the author.
canadachick said...

damn it i had a 6 inch for lunch and now i'm wondering if it was REALLY six inches.

g.strathmore said...

Meh.

Agent**It said...

Susan B,"Italian Red Sauce" restaurant opened recently in Sunrise. If you are down that way they make delicious subs, if not on menu, just tell them what you want and they'll make it. Publix is good because they use Boar's head deli meats:)

John Throbs said...

Subway is a vomitorium

Cee Kay said...

I don't get how not proofing long enough saves on anything. The buns end up shorter, but it's not like there's any less dough involved. I love Subway, BTW. :)

crila16 said...

Well...Subway sales just went up yesterday. Everyone was ordering a foot long so they could measure it.

T. E. Cuz said...

veggie delite, and veggie sandwiches in general, ftw!

Susan said...

OK. Vomitorium is now my new favorite word.

If yous guys are ever headed down to Atlantic City, NJ by way of the Atlantic City Expressway, stop off at Exit 28 and drop by Bagliani's Market on 12th St. in Hammonton. The BEST Italian hoagies ever.

Seachica said...

Togo's is the best of the sandwich chains, by far. They don't skimp on the meat or avocado, and you can taste the freshness better than at most places. I just wish I didn't have to drive 3 hours to my nearest one.

SusanB said...

@Agent*it - we use Manzo's deli or Makeb's deli (Makeb's on Okeechobee Boulevard, Manzo's on Palm Beach Lakes in WPB). They're both very good, Makeb's especially has a good breakfast. Publix also has their own brand meats for their subs - you can specify which one, with Boar's Head more expensive. Frankly, I can't tell the difference.

jennifer hansen said...

yes bread expands during baking but after it is baked and you heat it back up in an oven or toaster or wherever it shrinks a little. i eat panera bagels all the time and those bagels are huge but when i put them in my toaster oven they shrink just a tad.

Dany Girl said...

You would be right. I worked at Chili's as a bartender and they microwaved everything. I worked at a few restaurants, unfortunately, and Chili's was the worst. I could not believe how much they used the microwave.

Char said...

Am I the only one thinking that people probably don't NEED that extra inch? There's an obesity crises, Subway is just doing their part! Lol

Renoblondee said...

Two words. Jersey Mike's!

IMakeNoSense said...

You're breaking my heart.....not even the donuts? There goes my breakfast

Agent**It said...

SusamE,we will have to meet for a sub one day:)

Mango said...

clearance priced hot dogs

Those words are so very wrong.

@ SusanB - Now that I'm on the West coast I sure miss Publix. There is not a supermarket deli to rival theirs. Their bakery is to DIE FOR. I miss their whole grain bread, and their subs, as you mentioned, are wonderful, their chicken, etc. Best of all, the chain is employee owned.

I used to get the "Eat This, Not That" E-Newsletter (not sure why I don't anymore) and that was always an eye opener). Example: If you order the BLAH BLAH at Cheesecake Factory it's got [insert astronomical amt of calories] and is akin to eating 3 Big Macs and is more than your daily recommended calories and sodium. Order the [dish with lower calories, fat, sodium] instead.
One can say a dish has 2,000 calories but when they put it in perspective and compare the fat and calories to eating three Big Macs or the sodium to eating three sleeves of saltines, it really gives you pause.

Claritysk said...

@ cee kay - they save money in the sense they dont have as much bread to cover up with veggies, toppings and meat.

@hunter
a good subway will chop up veggies in the morning and proof the bread before it even opens. they should do enough veggies to cover the morning, lunch and late afternoon rush. So that would be your tomatoes, onions and green peppers etc. they will than prep in the slow afternoon for the evening, and possibly a bit more to last til morning just in case.

A bad subway will use their left over bread from the afternoon in the morning (if they are too cheap to pay for an employee to open 2 hrs early). They will also prep things for several days to cut down on work, but than things that are sliced are not as likely to stay fresh.

yes, all the cheeses are processed, which is why the healthy recommended subs do not have cheese on them. things that come canned or have preservatives would be :tuna, olives, hot peppers, jalepeoes. The breads however have No preservatives which is why they have to be baked 2x a day.

I still love subway anyways, but im SO picky! ill be like "no that type of sub actually gets 6 pieces of that meat, not four. id like 4 tomatoes instead of 6, and more olives!" it annoys the subway workers, buit once they realize youve worked at one they totally understand hahah

SusanB said...

@mango...I bought public's whole grain bread &chicken tenders for our dinner tonight. I'll think of you when we eat!

Mango said...

@SusanB - okay, that was just plain cruel! :)

Agent**It said...

Mango, anywhere near Naples?

LL VCE said...

I went to subway 2 weeks ago and when I bit into my sub, there was the key from the till in there ... A whole key and tag!!! True story. Horrifying.

Frufra said...

That's just the kind of straight poop I love to get - thanks, Dany Girl!

Plus, I love saying straight poop.

JSierra said...

Christopher I didn't know you were Australian, how are things down under?

I love Jimmy Johns but I do not love their pricing. I started questioning the size of Subways sandwiches when I was able to eat an entire foot long in one sitting, and finish my Baked Lays.

Amy said...

Is a McDonald's quarter-pounder a quarter pound of meat before or after cooking? Is that the same issue?

auntliddy said...

Please, they are doing all of us a favor by lessening the portions!!!!

jel said...

@frufa, the OU lib is awesome. I commute daily to the university from OKC.

Steppy said...

Big deal - still love Subway!

Robin the Mad Photographer said...

Amy: Before it's cooked--I remember hearing about that when Mickey D's first came out w/them.

Zeeky_Boogy_Doog said...

Somewhere, college-age Ted Mosby, and Marshall and Lily Ericsen are very angry that their "sandwich" dealer has been ripping them off all this time!

Kassandra said...

Didn't read all of the posts, but i have always noticed that when they cut the bread - it's always a bit more askew, depending on whether they have an already-cut bun or if i'm the first fresh order.

it's noticeable.

Alita said...

Yes I always thought that too, until I met my most short lived boyfriend .. dyswidt?

Sigh, he was gorgeous too.

Ari said...

Subways is disgusting anyways, I don't est that trash

Cheryl said...

I worked for Cracker Barrel for 4 years (lead trainer for hostess/gift shop cashier). I could tell you scary stories, not so much about the food but what went on in the store. Drugs during shift, sex during shift-lots of sex and drugs.

As far as the food, the salads are all made fresh by the prep cooks.Even the croutons are made on site. I know that the chicken salad is kept for 3 days. Have your server ask the prep cook when they made it. I'm very picky about chicken salad, but CB is usually safe and made from breast meat not mystery meat. The cleanliness standards are pretty strict if the restaurant is following procedures.

fonny said...
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Walter Bishop's Apprentice said...

I've never ever commented but all this talk about sandwiches made me nostalgic for John's Garden in Malibu, CA (in the Country Mart). Best sandwiches, and so fresh. Try it if you're in the area!

curlyhairslacker said...

Welcome! Great name, love Walter! :)

Walter Bishop's Apprentice said...

Thanks curlyhairslacker! It was a nostalgic day for me as I already miss Fringe.